Teamwork Review (2024): Features, Pricing & Alternatives

Teamwork lives up to its name as project management software designed with teams in mind. Considered one of the best project management solutions, Teamwork offers a deep range of features that compete with the best in the market, from facilitating collaboration to workload management to real-time project status tracking. In this Teamwork review, we use our comprehensive scoring system to weigh its pros and cons and help you decide if Teamwork is the right project management solution for your needs.

What is Teamwork?

Teamwork is a cloud-based project management system specifically designed for teams that do client work. It is geared towards agencies, professional service teams and other creative teams working for clients.

Hands-on Teamwork review results

We tested Teamwork to rank its features according to our comprehensive scoring rubric. Here’s how Teamwork did in various categories:

Teamwork pricing

Score: 2.9/5

Free

The Free plan is best for budget-conscious individuals or small teams of up to five members. With this plan, users get time tracking, two project templates, full-time tracking and basic integrations with Slack, Microsoft Teams and Google Workspace.

Deliver

The Deliver plan costs $9.99 per user per month when billed annually and $13.99 per user per month when billed monthly. It includes some of the features lacking in the free plan, such as team management, project status reports, integrated team chat and unlimited client users.

Grow

The Grow plan costs $19.99 per user per month when billed annually or $25.99 per user per month when billed monthly. It includes workload and capacity management, advanced budgeting and resource scheduling. With this plan, organizations can personalize Teamwork by adding their custom branding and getting a custom domain with SSL.

Scale

Featuring unlimited project templates, custom fields, 50,000 automation actions per month, unlimited tasklist budgets and retainer management, Teamwork’s Scale plan is designed for large enterprises. Teamwork doesn’t advertise the cost of this plan on its website, so prospective buyers should contact the sales team for custom quotes.

Teamwork One

Teamwork One is ideal for those looking to bundle Teamwork’s products together. This plan includes not just the project management features but also Teamwork Grow, Teamwork Chat, Teamwork Desk Premium, Teamwork Spaces and Teamwork CRM. Teamwork doesn’t advertise the cost of this plan on its website either, so prospective buyers should contact the sales team for a quote.

Core Teamwork features

Score: 4/5

Teamwork offers a wide variety of project and task management features to help teams get work done.

Project views

Teamwork project views allow teams to view their projects in a way that makes the most sense to them. Teamwork offers four different project views — list, table (Figure A), Kanban boards and Gantt charts — and all four views are available on all pricing plans, including the free plan. These different views enable teams to choose the view that works best for their specific project and team, making it easier to manage and track progress. This flexibility allows for better communication and collaboration among team members, as everyone can easily understand the status of tasks and projects.

Task management

In Teamwork, it’s easy to create a task (Figure B), add a description and due date and then assign it to a user. Teams can also set the priority level, add tags, upload files and log time all within the task window. All Teamwork pricing plans also offer the ability to add subtasks and dependencies to tasks, which is a nice perk. Once a task is ready, set a reminder for it, turn it into a recurring task or follow a task that isn’t assigned to you.

Time management and tracking

Teamwork’s time tracking software is now available on all pricing plans, including the free version. The time tracking feature allows users to set task metadata like expected hours, add a description and indicate whether it’s billable. After adding times for one or a series of tasks, users can return to their All Time page, which features any time entries under their associated project task. Managers can view the totals for their team on the company timesheets page (Figure C).

Team communication

Teamwork offers the standard communication features for digital collaboration, such as the ability to comment on tasks and @ mention coworkers. It also has a Messages feature (Figure D) that essentially acts like a built-in email tool. Companies also have the option to add the Teamwork Chat modules, which require an additional fee of $4 per user per month, billed annually.

Reporting

Through the Reports button, users can view overall project health (Figure E), utilization metrics and how planned tasks stand up to their deadlines and actual completion date. All of these views can be exported into a PDF, Excel or CSV, allowing teams to take Teamwork data offline or share it with stakeholders in a universally accessible format. Unlimited custom reports are only available on the Scale plan, so they require a pretty hefty upgrade.

Teamwork security

Teamwork keeps your data safe through multiple methods. Two-factor authentication can be enabled, and Single Sign-On is available via GSuite and federated login depending on your price plan. If you opt in to the Advanced Security Add-on, you will get access to even more security features, such as SAML SSO, automatic login and the ability to restrict access to certain IP addresses. Teamwork is also ISO/IEC 27001:2013 and SOC 2 Type 2 certified and hosts its servers through Amazon Web Services.

Teamwork ease of use

Score: 4.5/5

Teamwork offers a clean, easy-to-navigate interface that many users find intuitive to use. However, the sheer number of features can get overwhelming, especially if you are new to using project management software. Teamwork’s customizability enables you to tailor the platform to your specific needs and preferences, but it can also add a layer of complexity and make it more time-consuming to set up. Teamwork makes up for this with extensive resources like guides and video tutorials through Teamwork Academy.

Teamwork customer service and support

Score: 3/5

What happens if you need help with the software? Here’s how Teamwork’s customer support stacks up:

Support center

Teamwork provides an extensive support center filled with documentation organized by topic. Users can also sign up for training courses via Teamwork Academy, which offers video, written, action-based and interactive eLearning courses. Many users will find the answer to their question in either the help center or training courses.

Customer service channels

If the support center doesn’t answer your question, then you can contact Teamwork through phone, email and live chat for assistance. Teamwork also offers live and on-demand webinars as an option as well, though it doesn’t offer more extensive live training.

Hours

Teamwork.com’s Support team is available Monday through Friday, 7:00am – 12:00am IST (2:00am – 6:00pm EST time). Weekend and after hours support is limited, so if you encounter a problem during that time, you’ll have to wait to talk to customer service.

Teamwork pros and cons

Best uses for Teamwork

Teamwork is versatile project management software that can work for multiple use cases.

Client management

Teamwork allows teams to give clients unlimited free access to their projects and then set permissions so they only see what is necessary. It also syncs with Teamwork CRM, which helps teams manage contact info for current and prospective clients and nurture their relationships over time.

Project planning

Whether you are planning a short and simple task or a long and complex project, Teamwork makes planning easy. Use a template as a jumping off point, then visualize timelines, break down projects into smaller steps and manage risks and resources all within the tool.

Remote collaboration

Teamwork’s collaboration features centralize communication in one place, helping remote teams stay on the same page no matter where they are in the world. Meanwhile, the resource management features help managers visualize their team’s workload and evenly distribute tasks.

Teamwork alternatives and competitors

Asana

With Asana, project leaders can create tasks, assign them to team members, set due dates and track progress. It also includes features like project timelines, calendars and collaboration tools, such as commenting and file sharing. Asana is used by teams of all sizes across various industries, including marketing, design and engineering. It is useful for managing complex projects and its workload feature can help prevent team burnout by allowing managers to set limits on their workloads.

For more information, check out our full Asana review.

ClickUp

ClickUp serves users across various industries, including software development, marketing and education. It features task management, project management, team collaboration, time tracking and goal setting. ClickUp aims to increase team productivity by providing a centralized platform where all team members can work together and stay on top of their tasks and projects. With over 15 project views, ClickUp surpasses Teamwork’s four view options, making it highly customizable for various use cases. Users can easily switch between different views, depending on their preferences and the task at hand.

For more information, check out our full ClickUp review.

Trello

Trello is a web-based, kanban-style, lists and card-based project management tool used by small teams to organize and manage their projects. The tool has a simple and intuitive user interface that allows teams to create, organize and prioritize tasks easily. Users can create boards for different projects, add lists to each board and then create cards for each task within those lists. Trello is an easy-to-use Teamwork alternative, making it ideal for individuals and small businesses that need simple project management.

For more information, check out our full Trello review.

Frequently asked questions

We answered the most commonly asked questions about Teamwork project management software.

Is Teamwork a good project management tool?

Yes, Teamwork is a good project management solution. It offers various features and functionalities that enable you to manage tasks and resources. It also helps you schedule resources and your financial obligations like budgeting, billing and invoicing.

Does Teamwork integrate with Microsoft Teams?

Yes, Teamwork allows users for all plans (including the free plan) to integrate with Microsoft Teams. This makes Teamwork an excellent option for those seeking out alternative software to Microsoft Project.

Is Teamwork cloud-based?

Teamwork is cloud-based project management software. It  also offers various cloud-based applications, including Teamwork CRM, Teamwork Desk, Teamwork Spaces and Teamwork Chat.

Does Teamwork have Kanban boards and Gantt charts?

Yes, Teamwork offers four project views, such as Kanban boards, list, table and Gantt chart. With Teamwork’s board view, you can visualize your progress using a Kanban board layout, making it a great choice if you’re looking for Kanban software. The Gantt chart presents a timeline view and is available on all plans, though you’ll have to upgrade if you want more advanced features like critical paths and filtering.

Review methodology

This review is based on our experience registering, configuring and executing a project in Teamwork. We also reviewed the vendor’s website for product documentation, pricing, feature lists and available use cases. Additionally, we considered the feedback of existing Teamwork users, evaluating their experiences with the software and their overall satisfaction with the product.